FREE USA SHIPPING ON MOST JEWELRY ITEMS OVER $98.00
While most rings, jewelry and watches offer Free Shipping (over $98.00), clocks, watch winders and other large or heavy items will have a small shipping charge based on their weight, dimensions and your location.
Shipping charges are calculated at checkout and will be displayed BEFORE your finish checking out.
Sorry, we do not offer free shipping for sales outside the United States at this time. International shipping charges are always displayed before you order in the checkout section.
We don't make you jump through any hoops! There are no restocking fees and you do not need any return authorization. With the exception of personalized items, engraved items or custom made jewelry, any jewelry or watch item can be returned any time up to 30 days after your purchase for a full refund.
CHRISTMAS AND HOLIDAY RETURNS: If you purchased your Holiday gift during November or December, you have until January 24th of the next year to return your purchase!
No restocking fees (for the first two returns or exchanges). Wear the watch of jewelry item without restrictions for up to 30 days.
No Return Authorization Numbers required. All Boxes, Warranty and Instruction booklets and materials must be returned with the watch in order to receive a full refund.
Exchanges are also welcome - Just call TOLL FREE 1 (888) 243-6329 to arrange the exchange. Just call 1 (888) 243-6329 during office hours for easy return instructions.
RETURN POSTAGE IS THE RESPONSIBILITY OF THE PURCHASER. However, in if you have a defective jewelry item or watch, the actual return shipping costs will be refunded to you after the item has been examined by our jewelers or watchmakers.
We only collect the information you choose to give us, and we process it with your consent, or on another legal basis; we only require the minimum amount of personal information that is necessary to fulfill the purpose of your interaction with us; we always ask you permission before any information is used for mailing lists or marketing by Gem of the Day; you can withdraw that permission at any time by phone, email or mail.
We do not ever sell any of your personal information to third parties.
We only use your information as this Privacy Statement describes.